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Information/FAQ

Welcome to Electric Earth's online webshop. Here you will find all the information you need for buying our merchandise online.

Pricing: All prices are in US dollars and are subject to changes without notice. Prices do not include shipping.

The costs including P & P (postage & packaging) will automatically be shown when you pick your country, and update the total amount, after you have added one or more item(s) to your shopping cart.

Payment options: We accept Visa, MasterCard, Discover, American Express and PayPal, all of which are processed through PayPal's interface/site. You don't need to have a PayPal account to be able to pay with your credit card.

Yes, buying merchandise and CD's online is 100% safe! PayPal accepts all major credit cards and guarantees secure online shopping. PayPal uses the most powerful privacy systems available - much safer than using your credit card in person, by mail, or by phone. Nobody ever sees your credit card info. You can read all about their safety on: PayPal Security Center

If you still feel uncomfortable with using your credit card online you can place Your order by mail. 

Shipping: We ship worldwide but prices vary with item(s) and location.

We guarantee that we will ship your order within a week from the day we receive it. 

International delivery time varies from country to country. Normally it takes between 1 and 2 weeks for the item(s) to arrive. Orders shipped outside Sweden, and the countries in the European Union (EU), might be subject to regular customs duties and fees, which Electric Earth and TySS Music are not responsible for. 

Limited guarantee: Satisfied or your Money back! If you're not satisfied with the product(s) you have ordered we offer you the possibility to send it back, in mint condition, within 14 days from the day you receive it and you'll get your Money back!

If you receive a damaged CD in the mail just let us know. We will send you another one immediately. Free of charge!

If you buy more than one item from the EE store you will get a free set of Electric Earth pins.

Questions? If You can't find the information you are looking for or have any other questions please don't hesitate to contact us. Send an e-mail to tyss.info(at)gmail.com or use the Contact form!